Transcripts & Certificates

You may use this option to purchase a replacement degree certificate if you have lost your original or your original has been destroyed. If your certificate has become damaged and you wish to request a replacement you must destroy the damaged copy (or return this to the University) to ensure there is only one copy of your certificate in circulation at any one time.

You may purchase a replacement certificate through this online shop at a cost of £40 which includes the cost of first class Royal Mail postage.

Please note that if you studied at the University prior to 1992 you will need to contact the Student Zone as you will need to apply to a different institution.

If you studied with us and were awarded on or after the 7th July 2025 you can access your certificate through the Degree Certificate Portal here https://mycertificate.canterbury.ac.uk/

For students awarded from 2012 onwards we aim to produce replacements within 1 month of payment

For students awarded between 2001-2011 we aim to produce replacements within 2 months of payment

For students awarded prior to 2000 we aim to produce replacements within 3 months of payment

Should it not be possible to produce a replacement for you we will refund all payments.

Should you wish to order replacement certificates for more than one course studied with the University please complete separate forms for each certificate for each course.

For queries please contact assessments@canterbury.ac.uk. Thank you.

You may use this option to purchase an alumni status letter on University letterhead paper. The status letter will be stamped and signed by the University.

You may purchase an alumni status letter through this online shop at a cost of £10 per copy which includes the cost of first-class royal mail postage.

The alumni status letter will confirm the following details in relation to your studies:
•Full name (as noted on your student record)
•Date of birth
•Student ID number
•Course title
•Course Start Date
•Course End Date
•Date of Award
•Degree or award classification (if applicable)

For students awarded from 2012 onwards we aim to produce alumni status letters within 1 month of payment

For students awarded between 2001-2011 we aim to produce alumni status letters within 2 months of payment

For students awarded prior to 2000 we aim to produce alumni status letters within 3 months of payment. Should it not be possible to produce a letter for you we will refund all payments.

Should you wish to order alumni status letters for more than one course studied with the University please complete separate forms for each letter for each course.

If you have any queries please contact assessments@canterbury.ac.uk. Thank you

You may use this option to purchase a replacement or additional printed hard copies of your academic transcript.
You may purchase a transcript through this online shop at a cost of £10 per transcript which includes the cost of first-class royal mail postage.

If you studied with us and were awarded during or after the spring of 2023 you can access your digital HEAR via Gradintelligence’s Higher Education Achievement Report services. This means you can access your HEAR anytime, and share it online with prospective employers and education providers, so you never need to order a duplicate or replacement. More about digital HEARs via Gradintelligence.

For students awarded from 2012 onwards we aim to produce replacements or duplicates within 1 month of payment

For students awarded between 2001-2011 we aim to produce replacements or duplicates within 2 months of payment

For students awarded prior to 2000 we aim to produce replacements or duplicates within 3 months of payment

Should it not be possible to produce a replacement for you we will refund all payments.

Should you wish to order replacement or duplicate transcripts for more than one course studied with the University please complete separate forms for each transcript for each separate course.

If you wish to arrange alternative postage or collection other than Royal Mail first class please contact the team directly prior to purchasing.

For queries please contact assessments@canterbury.ac.uk

For details of accessing your digital transcript (HEAR) for students who studied since 2012 please visit this page: